Terms of service

OVERVIEW

Welcome to TeleGateBot.

The terms “we”, “us” and “our” refer to TeleGateBot. By accessing our website, purchasing our products, or using our services, you agree to these Terms of Service.

TeleGateBot provides digital software, automation tools, setup services, and related solutions for Telegram community management.

Please read these Terms carefully before using our services.

If you do not agree with these Terms, you should not access or use our services.

SECTION 1 - ELIGIBILITY

By using our services, you confirm that you are at least 18 years old or have permission from a legal guardian.

You agree to provide accurate and complete information when purchasing products or contacting support.

You are responsible for maintaining the confidentiality of your account information and purchase details.

SECTION 2 - DIGITAL PRODUCTS AND SERVICES

TeleGateBot provides digital products, automation tools, setup assistance, and software-related services.

No physical products are shipped.

After purchase, customers may receive:

• Setup instructions
• Downloadable files
• Configuration assistance
• Access information
• Digital onboarding materials

We reserve the right to improve, modify, discontinue, or update products and services at any time without prior notice.

SECTION 3 - ORDERS AND PAYMENTS

When placing an order, you agree to purchase the selected digital product or service.

Orders are considered accepted only after successful payment processing.

We reserve the right to reject or cancel orders at our discretion, including cases involving suspected fraud, abuse, misuse, or technical issues.

Prices may change without prior notice.

SECTION 4 - REFUND POLICY

Due to the digital nature of TeleGateBot products, refunds are not automatically provided once access, setup files, or digital services have been delivered.

If you experience technical issues or the product does not work as described, please contact us within 7 days of purchase.

Refund requests are evaluated on a case-by-case basis.

Refunds may be considered if:

• The product is not delivered
• The software does not function as described
• A verified technical issue cannot be resolved

Refunds will not be granted for:

• Change of mind after purchase
• Incorrect setup or misuse
• Lack of compatibility not communicated before purchase
• Failure to follow setup instructions

SECTION 5 - LICENSE AND ACCEPTABLE USE

When purchasing TeleGateBot products, you are granted a non-exclusive, non-transferable license to use the software or services for your own use.

You may not:

• Resell or redistribute TeleGateBot products
• Share software files publicly
• Copy, reverse engineer, decompile, or modify protected software components
• Use TeleGateBot for illegal, abusive, or unauthorized purposes

Unauthorized use may result in suspension of support or service access.

SECTION 6 - INTELLECTUAL PROPERTY

All content, branding, logos, software, graphics, product materials, text, and website content are the intellectual property of TeleGateBot unless otherwise stated.

No part of our products or website may be copied, reproduced, or redistributed without written permission.

SECTION 7 - SUPPORT

Support is provided for purchased products according to the selected plan.

We aim to provide reasonable assistance for setup and technical issues, but response times may vary.

TeleGateBot does not guarantee uninterrupted service availability or compatibility with every third-party platform, Telegram update, or external system.

SECTION 8 - LIMITATION OF LIABILITY

TeleGateBot shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

This includes, without limitation:

• Business interruption
• Loss of profits
• Data loss
• Account restrictions from third-party platforms
• Telegram platform changes

Our maximum liability shall not exceed the amount paid for the purchased product or service.

SECTION 9 - THIRD-PARTY SERVICES

TeleGateBot products may interact with third-party platforms including Telegram, Shopify, hosting providers, APIs, or automation tools.

We are not responsible for failures, limitations, policy changes, or interruptions caused by third-party services.

SECTION 10 - CHANGES TO SERVICES

We reserve the right to update, improve, modify, or discontinue any product, service, or website feature at any time.

We may also update these Terms of Service without prior notice.

SECTION 11 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of Italy.

Any disputes arising from these Terms or use of our services shall be subject to the jurisdiction of the competent courts of Italy.

SECTION 12 - CONTACT INFORMATION

Questions regarding these Terms may be sent to:

TeleGateBot
Email: willynitrofx@gmail.com
Business Location: Italy